From reporter's view point, sending reminders is boring job. So I thought I would be better to automate it. Actually, I frequently found tickets which seem no one working on. (Maybe MacPorts project have not enough maintainers?) That means I have to write reminders again and again.
Besides, I don't have permission to change Assigned to field of a Trac ticket. Maintainers probably don't see ticket not assigned to them. If I could assign maintainers to my tickets, I might help the situation. On 2/18/08, Ryan Schmidt <ryandesign@macports.org> wrote:
On Feb 17, 2008, at 03:17, js wrote:
I'm not sure whether Trac has this capability or not, but I think having reminder would prevent maintainers from missing their jobs.
The reminder would be sent to maintainers when - the status of the ticket remains new more than 3 days - the ticket has a patch to review but not answered more than 3 days (How is this possible?) - etc.
Any comments?
I really don't need more automated MacPorts mail about tickets at this point. If someone cares about one of my open tickets, they should add a comment or email me about it. And if nobody comments or emails me, then it might not be so important that I resolve the ticket immediately.