I suggest giving non-maintainers the permission to change "Assigned to" field. Once tickets are properly assigned, all you have to do is to look at "My tickets". In addition to that, How abount sending reminder to macports-dev when there're tickets unchanged more than a few weeks? Trac's backend is RDBMS so checking ticket state should be easy. On 2/22/08, Ryan Schmidt <ryandesign@macports.org> wrote:
On Feb 21, 2008, at 11:31, Eric Hall wrote:
I'd like to see an improvement in maintainer notification, some way for trac to grok the maintainers of a port a ticket is filed against and send them an email without having a human properly assign the ticket or fill in the CC: field. I have no idea if there are even hooks in trac to make that possible....
I suggested that before too, but then jmpp pointed out that we don't capture the information "what port is this ticket for?" anywhere in the ticket. We don't have a field for that. Many people put the affected port name somewhere in the ticket title, but many don't, and those that do don't always put it in a consistent place. I don't know if we can reliably just try to find any portname in the ticket title. Also, many reporters report problems against the port they're trying to install, rather than against the dependency which actually failed.
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