On May 5, 2007, at 2:47 AM, Boey Maun Suang wrote:
The problem is that, at the moment, Trac does not automatically send a notification email to the assignee of a ticket, so you need to put the assignee's email address into the Cc: field. I don't know whether or not anyone is trying to fix this problem, but it is documented [1].
It's likely that the fix is to add always_notify_owner = true to the [notification] section of the trac.ini file. There may be some other reason why this isn't set, though.
I agree, however that it should at least be linked to from [2]; I'll try to do that in the next day or so. There is also a macports-tickets@ mailing list that ostensibly has mail posted to it by Trac whenever a ticket is opened, but I've never received anything from it; does anyone know why this feature isn't working either?
I think I briefly saw tickets being sent to the list, but I haven't seen them in a while. That would correspond to either the smtp_alwyas_bcc or smtp_always_cc settings. Again, I don't know why it's not currently enabled. -- Daniel J. Luke +========================================================+ | *---------------- dluke@geeklair.net ----------------* | | *-------------- http://www.geeklair.net -------------* | +========================================================+ | Opinions expressed are mine and do not necessarily | | reflect the opinions of my employer. | +========================================================+