Boey Maun Suang wrote:
I'm sure that people who work more frequently on base have better ideas, but my best suggestions at this point are:
(a) to assign the ticket to a particular developer if you can identify a relevant one; and (b) to make sure that whomever you assign the ticket to is also placed into the Cc: field.
Thanks to Maun Suang for the suggestions. Perhaps the TracTicketing page on the wiki could be updated with some suggested cc:s for base? Perhaps a list of base developers with the general area/types of issues they tend to cover? Also, can I modify the cc: after I've created a ticket, and if I do, will Trac notify the person that s/he's been added to the ticket's cc: list, or do I also have to make some other change to the ticket to generate email to that person? Thanks for all of the help, folks. -- Glen