[MacPorts] #16573: can't re-open my own ticket
#16573: can't re-open my own ticket -------------------------------------+-------------------------------------- Reporter: macosforge.org@beej.org | Owner: wsiegrist@apple.com Type: defect | Status: new Priority: Normal | Milestone: Website & Documentation Component: server/hosting | Version: Keywords: | Port: -------------------------------------+-------------------------------------- i opened bug # 11420. i'd like to re-open it, but i get an error saying i don't have permission. perhaps trac gets confused by the fact that i changed my email address along the way? -- Ticket URL: <http://trac.macports.org/ticket/16573> MacPorts <http://www.macports.org/> Ports system for Mac OS
#16573: can't re-open my own ticket --------------------------------------+------------------------------------- Reporter: macosforge.org@beej.org | Owner: wsiegrist@apple.com Type: defect | Status: closed Priority: Normal | Milestone: Website & Documentation Component: server/hosting | Version: Resolution: invalid | Keywords: Port: | --------------------------------------+------------------------------------- Changes (by wsiegrist@apple.com): * status: new => closed * resolution: => invalid Comment: Open a new ticket and note that they are related. -- Ticket URL: <http://trac.macports.org/ticket/16573#comment:1> MacPorts <http://www.macports.org/> Ports system for Mac OS
#16573: can't re-open my own ticket --------------------------------------+------------------------------------- Reporter: macosforge.org@beej.org | Owner: wsiegrist@apple.com Type: defect | Status: closed Priority: Normal | Milestone: Website & Documentation Component: server/hosting | Version: Resolution: invalid | Keywords: Port: | --------------------------------------+------------------------------------- Comment(by macosforge.org@beej.org): that completely defeats half the purpose of using a ticketing system. are you really seriously saying that having multiple tickets opened on the same issue is better that reopening an existing ticket that was prematurely closed? if so, that is contrary to the way the admins of EVERY other bugtracking system i use feel :( -- Ticket URL: <http://trac.macports.org/ticket/16573#comment:2> MacPorts <http://www.macports.org/> Ports system for Mac OS
#16573: can't re-open my own ticket --------------------------------------+------------------------------------- Reporter: macosforge.org@beej.org | Owner: wsiegrist@apple.com Type: defect | Status: closed Priority: Normal | Milestone: Website & Documentation Component: server/hosting | Version: Resolution: invalid | Keywords: Port: | --------------------------------------+------------------------------------- Comment(by macosforge.org@beej.org): ping -- Ticket URL: <http://trac.macports.org/ticket/16573#comment:3> MacPorts <http://www.macports.org/> Ports system for Mac OS
#16573: can't re-open my own ticket --------------------------------------+------------------------------------- Reporter: macosforge.org@beej.org | Owner: wsiegrist@apple.com Type: defect | Status: closed Priority: Normal | Milestone: Website & Documentation Component: server/hosting | Version: Resolution: invalid | Keywords: Port: | --------------------------------------+------------------------------------- Comment(by raimue@macports.org): As far as I know you would need the TICKET_MODIFY permission to reopen a ticket. But this gives full control about the ticket regarding description, reporter etc. We don't want everyone to edit that. Instead of opening new tickets, you can still add a comment and ask for reopen. -- Ticket URL: <http://trac.macports.org/ticket/16573#comment:4> MacPorts <http://www.macports.org/> Ports system for Mac OS
#16573: can't re-open my own ticket --------------------------------------+------------------------------------- Reporter: macosforge.org@beej.org | Owner: wsiegrist@apple.com Type: defect | Status: closed Priority: Normal | Milestone: Website & Documentation Component: server/hosting | Version: Resolution: invalid | Keywords: Port: | --------------------------------------+------------------------------------- Comment(by blb@macports.org): Now that we use trac 0.11, can't we use the TracWorkflow stuff to make this work without TICKET_MODIFY (eg, TICKET_CREATE for reopened)? Or is trac.ini offlimits? -- Ticket URL: <http://trac.macports.org/ticket/16573#comment:5> MacPorts <http://www.macports.org/> Ports system for Mac OS
#16573: can't re-open my own ticket --------------------------------------+------------------------------------- Reporter: macosforge.org@… | Owner: wsiegrist@… Type: defect | Status: closed Priority: Normal | Milestone: Website & Documentation Component: server/hosting | Version: Resolution: invalid | Keywords: Port: | --------------------------------------+------------------------------------- Comment(by macosforge.org@…): Replying to [comment:4 raimue@…]:
Instead of opening new tickets, you can still add a comment and ask for reopen.
unfortunately, that system has been proven to not be robust :( please reopen this ticket :P -- Ticket URL: <http://trac.macports.org/ticket/16573#comment:6> MacPorts <http://www.macports.org/> Ports system for Mac OS
#16573: can't re-open my own ticket --------------------------------------+------------------------------------- Reporter: macosforge.org@… | Owner: wsiegrist@… Type: defect | Status: closed Priority: Normal | Milestone: Website & Documentation Component: server/hosting | Version: Resolution: invalid | Keywords: Port: | --------------------------------------+------------------------------------- Comment(by raimue@…): Replying to [comment:6 macosforge.org@…]:
please reopen this ticket :P
Which one? #16573 or #11420? -- Ticket URL: <http://trac.macports.org/ticket/16573#comment:7> MacPorts <http://www.macports.org/> Ports system for Mac OS
#16573: can't re-open my own ticket --------------------------------------+------------------------------------- Reporter: macosforge.org@… | Owner: wsiegrist@… Type: defect | Status: closed Priority: Normal | Milestone: Website & Documentation Component: server/hosting | Version: Resolution: invalid | Keywords: Port: | --------------------------------------+------------------------------------- Comment(by macosforge.org@…): i meant #16573, but i'd like #11420 reopened as well. thanks! marc -- Ticket URL: <http://trac.macports.org/ticket/16573#comment:8> MacPorts <http://www.macports.org/> Ports system for Mac OS
#16573: can't re-open my own ticket --------------------------------------+------------------------------------- Reporter: macosforge.org@… | Owner: wsiegrist@… Type: defect | Status: closed Priority: Normal | Milestone: Website & Documentation Component: server/hosting | Version: Resolution: invalid | Keywords: Port: | --------------------------------------+------------------------------------- Comment(by blb@…): Replying to [comment:1 wsiegrist@…]:
Open a new ticket and note that they are related.
Is that the official MacOSForge trac policy, or is there anything like what I asked in [comment:5 comment 5]? -- Ticket URL: <http://trac.macports.org/ticket/16573#comment:9> MacPorts <http://www.macports.org/> Ports system for Mac OS
#16573: can't re-open my own ticket --------------------------------------+------------------------------------- Reporter: macosforge.org@… | Owner: wsiegrist@… Type: defect | Status: closed Priority: Normal | Milestone: Website & Documentation Component: server/hosting | Version: Resolution: invalid | Keywords: Port: | --------------------------------------+------------------------------------- Comment(by macosforge.org@…): could this ticket (#16573) please be reopened? -- Ticket URL: <http://trac.macports.org/ticket/16573#comment:10> MacPorts <http://www.macports.org/> Ports system for Mac OS
#16573: can't re-open my own ticket ------------------------------------+--------------------------------------- Reporter: macosforge.org@… | Owner: wsiegrist@… Type: defect | Status: closed Priority: Normal | Component: server/hosting Version: | Resolution: invalid Keywords: | Port: ------------------------------------+--------------------------------------- Comment(by macosforge.org@…): ping -- Ticket URL: <http://trac.macports.org/ticket/16573#comment:12> MacPorts <http://www.macports.org/> Ports system for Mac OS
#16573: can't re-open my own ticket ------------------------------------+--------------------------------------- Reporter: macosforge.org@… | Owner: wsiegrist@… Type: defect | Status: closed Priority: Normal | Component: server/hosting Version: | Resolution: invalid Keywords: | Port: ------------------------------------+--------------------------------------- Comment(by macosforge.org@…): raimue: do you now see why being able to reopen one's own tickets is important? it's been 6 months that i've been asking for this ticket to be reopened and it still hasn't been :( -- Ticket URL: <http://trac.macports.org/ticket/16573#comment:13> MacPorts <http://www.macports.org/> Ports system for Mac OS
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