[CalendarServer-users] Events disappearing with Calendar Server/iCal

Fri Jun 6 07:11:48 PDT 2008

Hi:

We implemented Leopard Server w/ iCal server several months ago across our
organization (approx. 65 users). We have been running server 10.5.2 although
I upgraded it this morning to 10.5.3. The majority of our clients are on
10.5.2 with a handful on 10.5.3.

We have had one user¹s calendar that has been ³flaky² on and off for the
past several months meaning they stop receiving invitations that others have
sent them... and we have to clear out her inbox on the calendar server (thus
losing those notifications) and then it starts working again. This has
happened repeatedly for this particular person and we¹ve reported this bug
to Apple.

Yesterday she reported that in her other, scheduling calendar (we have
people who schedule events in which they don¹t participate so we have a
separate ³scheduling² calendar for these folks) she had invited one of our
consultants to a meeting with a client over a month ago. She scheduled the
meeting in the calendar while on the phone with the consultant so we¹re
certain she did schedule the meeting. She also moved around some travel on
that same day to accommodate the meeting. The invite never showed up in the
consultant¹s calendar and the meeting with a client was missed (so this is
now a major issue). Upon examination in her calendar, the meeting is not
there at all and the travel is back to how it was originally... as if she
never changed it. 

This morning another user reports an event where several people were invited
several months ago and while the organizers calendar indicates an attendee
never responded, the particular attendee never received the invitation.

My conclusion is that we have widespread reliability issues with iCal
Server. I¹m wondering if others are seeing similar issues or have any
thoughts as to what may be the issue.

Additional info... turns out the user who has had ongoing calendar issues
had 73 notifications in her in iCal this morning when she connected to the
calendar. These go back to May 1st and she had zero in there when she left
last night. Obviously the 10.5.3 Server upgrade has fixed something although
I¹m left wondering what it didn¹t fix.

More additional info... when I check the error log for iCal server there are
two issues I notice. First, the access log at /var/log/caldavd/ is 6.59GB in
size and the error.log is 4.54GB. When I inspect the error log I see line
after line of the following two errors with a number of other errors
interspersed every once in a while. Does anyone have any idea why the iCal
Server is throwing so many errors... is this normal?!!?

2008-06-04 09:06:34-0400 [-] [caldav-8009]  [AMP,client] PROPFIND
/calendars/__uids__/B4B86476-5C1C-4BB9-A1CF-3CFB1B906853/ HTTP/1.1
2008-06-04 09:06:34-0400 [-] [caldav-8010]  [AMP,client] Unauthenticated
users not enabled with the 'calendar' SACL
2008-06-04 09:06:34-0400 [-] [caldav-8010]  [AMP,client] PROPFIND
/principals/__uids__/F8C67C04-48E2-432A-9B9D-24D18BC202C1/ HTTP/1.1
2008-06-04 09:06:34-0400 [-] [caldav-8009]  [AMP,client] PROPFIND
/calendars/__uids__/F8C67C04-48E2-432A-9B9D-24D18BC202C1/ HTTP/1.1
2008-06-04 09:06:34-0400 [-] [caldav-8010]  [AMP,client] PROPFIND
/calendars/__uids__/B4B86476-5C1C-4BB9-A1CF-3CFB1B906853/calendar/ HTTP/1.1
2008-06-04 09:06:34-0400 [-] [caldav-8011]  [AMP,client] Unauthenticated
users not enabled with the 'calendar' SACL
2008-06-04 09:06:34-0400 [-] [caldav-8011]  [AMP,client] PROPFIND
/principals/__uids__/07EF8794-D0E1-44C1-9370-7544C1C5F608/ HTTP/1.1
2008-06-04 09:06:34-0400 [-] [caldav-8011]  [AMP,client] PROPFIND
/calendars/__uids__/07EF8794-D0E1-44C1-9370-7544C1C5F608/ HTTP/1.1
2008-06-04 09:06:35-0400 [-] [caldav-8012]  [AMP,client] Unauthenticated
users not enabled with the 'calendar' SACL
2008-06-04 09:06:35-0400 [-] [caldav-8012]  [AMP,client] PROPFIND
/principals/__uids__/BE076FA2-028C-48FD-BFBC-C29242B0D74F/ HTTP/1.1
2008-06-04 09:06:35-0400 [-] [caldav-8012]  [AMP,client] PROPFIND
/calendars/__uids__/BE076FA2-028C-48FD-BFBC-C29242B0D74F/ HTTP/1.1
2008-06-04 09:06:35-0400 [-] [caldav-8013]  [AMP,client] Unauthenticated
users not enabled with the 'calendar' SACL
2008-06-04 09:06:35-0400 [-] [caldav-8013]  [AMP,client] PROPFIND
/principals/__uids__/C83849C2-CA7B-4A59-A7D7-07036146B7AB/ HTTP/1.1
2008-06-04 09:06:35-0400 [-] [caldav-8011]  [AMP,client] PROPFIND
/calendars/__uids__/07EF8794-D0E1-44C1-9370-7544C1C5F608/calendar/ HTTP/1.1
2008-06-04 09:06:35-0400 [-] [caldav-8010]  [AMP,client] PROPFIND
/calendars/__uids__/C83849C2-CA7B-4A59-A7D7-07036146B7AB/ HTTP/1.1
2008-06-04 09:06:35-0400 [-] [caldav-8013]  [AMP,client] REPORT
/calendars/__uids__/B4B86476-5C1C-4BB9-A1CF-3CFB1B906853/calendar/ HTTP/1.1
2008-06-04 09:06:35-0400 [-] [caldav-8009]  [AMP,client] PROPFIND
/calendars/__uids__/F8C67C04-48E2-432A-9B9D-24D18BC202C1/calendar/ HTTP/1.1
2008-06-04 09:06:35-0400 [-] [caldav-8014]  [AMP,client] Unauthenticated
users not enabled with the 'calendar' SACL
2008-06-04 09:06:35-0400 [-] [caldav-8014]  [AMP,client] PROPFIND
/principals/__uids__/65FB8273-1D21-47AD-9BC3-0E80984F5E1F/ HTTP/1.1
2008-06-04 09:06:35-0400 [-] [caldav-8014]  [AMP,client] PROPFIND
/calendars/__uids__/65FB8273-1D21-47AD-9BC3-0E80984F5E1F/ HTTP/1.1
2008-06-04 09:06:35-0400 [-] [caldav-8015]  [AMP,client] Unauthenticated
users not enabled with the 'calendar' SACL
2008-06-04 09:06:35-0400 [-] [caldav-8015]  [AMP,client] PROPFIND
/principals/__uids__/62D79FC5-762C-4AAA-A0EE-9797D7043EFE/ HTTP/1.1

I¹ll be talking to Apple again later today but any help or insight would be
much appreciated.

Thank you.

Eric Morrison
Insigniam Performance®
Catalyzing Breakthrough Results
www.insigniam.com
1.610.667.7822

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