[CalendarServer-users] Events disappearing with Calendar Server/iCal

Mon Jun 9 07:14:58 PDT 2008

Terry:

No and I haven¹t had a chance to call Apple Tech Support yet anyway because
we have a big event this Thursday. Looks like I¹ll get back to this next
week even though I should have handled it last week.

... e

On 6/8/2008 10:55 PM, "Terry Barnum" <terry at dop.com> wrote:

> Eric,
> 
> I'm guessing everyone's at WWDC, but have you received any info on or fixes
> for the issues you're having?
> 
> -Terry
> 
> On Jun 6, 2008, at 7:11 AM, System Admin wrote:
> 
>>  Hi:
>>  
>>  We implemented Leopard Server w/ iCal server several months ago across our
>> organization (approx. 65 users). We have been running server 10.5.2 although
>> I upgraded it this morning to 10.5.3. The majority of our clients are on
>> 10.5.2 with a handful on 10.5.3.
>>  
>>  We have had one user¹s calendar that has been ³flaky² on and off for the
>> past several months meaning they stop receiving invitations that others have
>> sent them... and we have to clear out her inbox on the calendar server (thus
>> losing those notifications) and then it starts working again. This has
>> happened repeatedly for this particular person and we¹ve reported this bug to
>> Apple.
>>  
>>  Yesterday she reported that in her other, scheduling calendar (we have
>> people who schedule events in which they don¹t participate so we have a
>> separate ³scheduling² calendar for these folks) she had invited one of our
>> consultants to a meeting with a client over a month ago. She scheduled the
>> meeting in the calendar while on the phone with the consultant so we¹re
>> certain she did schedule the meeting. She also moved around some travel on
>> that same day to accommodate the meeting. The invite never showed up in the
>> consultant¹s calendar and the meeting with a client was missed (so this is
>> now a major issue). Upon examination in her calendar, the meeting is not
>> there at all and the travel is back to how it was originally... as if she
>> never changed it.
>>  
>>  This morning another user reports an event where several people were invited
>> several months ago and while the organizers calendar indicates an attendee
>> never responded, the particular attendee never received the invitation.
>>  
>>  My conclusion is that we have widespread reliability issues with iCal
>> Server. I¹m wondering if others are seeing similar issues or have any
>> thoughts as to what may be the issue.
>>  
>>  Additional info... turns out the user who has had ongoing calendar issues
>> had 73 notifications in her in iCal this morning when she connected to the
>> calendar. These go back to May 1st and she had zero in there when she left
>> last night. Obviously the 10.5.3 Server upgrade has fixed something although
>> I¹m left wondering what it didn¹t fix.
>>  
>>  More additional info... when I check the error log for iCal server there are
>> two issues I notice. First, the access log at /var/log/caldavd/ is 6.59GB in
>> size and the error.log is 4.54GB. When I inspect the error log I see line
>> after line of the following two errors with a number of other errors
>> interspersed every once in a while. Does anyone have any idea why the iCal
>> Server is throwing so many errors... is this normal?!!?
>>  
>>  2008-06-04 09:06:34-0400 [-] [caldav-8009]  [AMP,client] PROPFIND
>> /calendars/__uids__/B4B86476-5C1C-4BB9-A1CF-3CFB1B906853/ HTTP/1.1
>>  2008-06-04 09:06:34-0400 [-] [caldav-8010]  [AMP,client] Unauthenticated
>> users not enabled with the 'calendar' SACL
>>  2008-06-04 09:06:34-0400 [-] [caldav-8010]  [AMP,client] PROPFIND
>> /principals/__uids__/F8C67C04-48E2-432A-9B9D-24D18BC202C1/ HTTP/1.1
>>  2008-06-04 09:06:34-0400 [-] [caldav-8009]  [AMP,client] PROPFIND
>> /calendars/__uids__/F8C67C04-48E2-432A-9B9D-24D18BC202C1/ HTTP/1.1
>>  2008-06-04 09:06:34-0400 [-] [caldav-8010]  [AMP,client] PROPFIND
>> /calendars/__uids__/B4B86476-5C1C-4BB9-A1CF-3CFB1B906853/calendar/ HTTP/1.1
>>  2008-06-04 09:06:34-0400 [-] [caldav-8011]  [AMP,client] Unauthenticated
>> users not enabled with the 'calendar' SACL
>>  2008-06-04 09:06:34-0400 [-] [caldav-8011]  [AMP,client] PROPFIND
>> /principals/__uids__/07EF8794-D0E1-44C1-9370-7544C1C5F608/ HTTP/1.1
>>  2008-06-04 09:06:34-0400 [-] [caldav-8011]  [AMP,client] PROPFIND
>> /calendars/__uids__/07EF8794-D0E1-44C1-9370-7544C1C5F608/ HTTP/1.1
>>  2008-06-04 09:06:35-0400 [-] [caldav-8012]  [AMP,client] Unauthenticated
>> users not enabled with the 'calendar' SACL
>>  2008-06-04 09:06:35-0400 [-] [caldav-8012]  [AMP,client] PROPFIND
>> /principals/__uids__/BE076FA2-028C-48FD-BFBC-C29242B0D74F/ HTTP/1.1
>>  2008-06-04 09:06:35-0400 [-] [caldav-8012]  [AMP,client] PROPFIND
>> /calendars/__uids__/BE076FA2-028C-48FD-BFBC-C29242B0D74F/ HTTP/1.1
>>  2008-06-04 09:06:35-0400 [-] [caldav-8013]  [AMP,client] Unauthenticated
>> users not enabled with the 'calendar' SACL
>>  2008-06-04 09:06:35-0400 [-] [caldav-8013]  [AMP,client] PROPFIND
>> /principals/__uids__/C83849C2-CA7B-4A59-A7D7-07036146B7AB/ HTTP/1.1
>>  2008-06-04 09:06:35-0400 [-] [caldav-8011]  [AMP,client] PROPFIND
>> /calendars/__uids__/07EF8794-D0E1-44C1-9370-7544C1C5F608/calendar/ HTTP/1.1
>>  2008-06-04 09:06:35-0400 [-] [caldav-8010]  [AMP,client] PROPFIND
>> /calendars/__uids__/C83849C2-CA7B-4A59-A7D7-07036146B7AB/ HTTP/1.1
>>  2008-06-04 09:06:35-0400 [-] [caldav-8013]  [AMP,client] REPORT
>> /calendars/__uids__/B4B86476-5C1C-4BB9-A1CF-3CFB1B906853/calendar/ HTTP/1.1
>>  2008-06-04 09:06:35-0400 [-] [caldav-8009]  [AMP,client] PROPFIND
>> /calendars/__uids__/F8C67C04-48E2-432A-9B9D-24D18BC202C1/calendar/ HTTP/1.1
>>  2008-06-04 09:06:35-0400 [-] [caldav-8014]  [AMP,client] Unauthenticated
>> users not enabled with the 'calendar' SACL
>>  2008-06-04 09:06:35-0400 [-] [caldav-8014]  [AMP,client] PROPFIND
>> /principals/__uids__/65FB8273-1D21-47AD-9BC3-0E80984F5E1F/ HTTP/1.1
>>  2008-06-04 09:06:35-0400 [-] [caldav-8014]  [AMP,client] PROPFIND
>> /calendars/__uids__/65FB8273-1D21-47AD-9BC3-0E80984F5E1F/ HTTP/1.1
>>  2008-06-04 09:06:35-0400 [-] [caldav-8015]  [AMP,client] Unauthenticated
>> users not enabled with the 'calendar' SACL
>>  2008-06-04 09:06:35-0400 [-] [caldav-8015]  [AMP,client] PROPFIND
>> /principals/__uids__/62D79FC5-762C-4AAA-A0EE-9797D7043EFE/ HTTP/1.1
>>  
>>  I¹ll be talking to Apple again later today but any help or insight would be
>> much appreciated.
>>  
>>  Thank you.
>>  
>>  Eric Morrison
>>  Insigniam Performance®
>>  Catalyzing Breakthrough Results
>>  www.insigniam.com
>>  1.610.667.7822
>>  
>>  
>>  <image.jpg>
>>  
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>> 
>>  
> 
>  
> Terry Barnum
> digital OutPost
> San Diego, CA
> 
> http://www.dop.com
> 800/464-6434
> 
> 
> 
>  
> 
> 
> 
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Eric Morrison
Insigniam Performance®
Catalyzing Breakthrough Results
www.insigniam.com
1.610.667.7822
http://www.insigniam.com/executiveconference/

This email message is for the sole use of the intended recipient(s) and may
contain confidential and privileged information. Any unauthorized review,
use, disclosure or distribution is prohibited. If you are not the intended
recipient, please contact the sender by reply email and destroy all copies
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