A word on Trac ticket submissions...

Michael_google gmail_Gersten keybounce at gmail.com
Tue Jun 22 14:41:25 PDT 2010


I don't think I have ever entered the maintainer of a port. Up until
now, I wasn't aware that I needed to.


Saying "RTFM for everything that you do" isn't the answer. People
expect that Z will work; that's why we have the horrible disasters
that we have in society. Retraining people is hard.

Saying "Read the bug guidelines before submitting" isn't going to
work. Too many people work with too many bug systems, and the general
guidelines are always the same. Expecting people to comb the docs for
how this one doesn't -- and pay attention to lots of details -- is
broken.

Putting a big notice "Be sure to add the maintainer here. <How to
find>" on the field itself would work. But it will annoy people, and
might reduce the number of reports filed.

So here's a question: If there is a maintainer field in the ports
database for each port, then why can't the bug tracker grab that field
on it's own?


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