Installer problem (Smart Card Services Update 2.0b2-Lion-signed)
I am getting an install error when attempting to install SCS. Here's an excerpt of my log: 11/8/12 9:55:43.952 AM Installer: @(#)PROGRAM:Install PROJECT:Install-690 11/8/12 9:55:43.952 AM Installer: @(#)PROGRAM:Installer PROJECT:Installer-537 11/8/12 9:55:43.952 AM Installer: Hardware: MacBookPro2,2 @ 2.16 GHz (x 2), 3072 MB RAM 11/8/12 9:55:43.953 AM Installer: Running OS Build: Mac OS X 10.7.5 (11G63) 11/8/12 9:55:44.066 AM Installer: Smart Card Services Update 2.0b2 Installation Log 11/8/12 9:55:44.066 AM Installer: Opened from: /Users/cgbosntom/Downloads/Smart Card Services Update 2.0b2-Lion-signed.pkg 11/8/12 9:55:47.409 AM Installer: InstallerStatusNotifications plugin loaded 11/8/12 9:55:47.968 AM Installer: ================================================================================ 11/8/12 9:55:47.968 AM Installer: User picked Custom Install 11/8/12 9:55:47.968 AM Installer: Choices selected for installation: 11/8/12 9:55:47.968 AM Installer: Install: "Smart Card Services Update 2.0b2 " 11/8/12 9:55:47.968 AM Installer: Install: "CAC Tokend (40596)" 11/8/12 9:55:47.968 AM Installer: Install: "PIV Tokend (40596)" 11/8/12 9:55:47.968 AM Installer: Install: "CAC-NG Tokend (40596)" 11/8/12 9:55:47.968 AM Installer: Install: "BELPIC Tokend (40596)" 11/8/12 9:55:47.969 AM Installer: Install: "JPKI Tokend (38522)" 11/8/12 9:55:47.969 AM Installer: ================================================================================ 11/8/12 9:55:53.104 AM Installer: ================================================================================ 11/8/12 9:55:53.104 AM Installer: User picked Standard Install 11/8/12 9:55:53.104 AM Installer: Choices selected for installation: 11/8/12 9:55:53.104 AM Installer: Install: "Smart Card Services Update 2.0b2 " 11/8/12 9:55:53.104 AM Installer: Install: "CAC Tokend (40596)" 11/8/12 9:55:53.104 AM Installer: Install: "PIV Tokend (40596)" 11/8/12 9:55:53.105 AM Installer: Install: "CAC-NG Tokend (40596)" 11/8/12 9:55:53.105 AM Installer: Install: "BELPIC Tokend (40596)" 11/8/12 9:55:53.106 AM Installer: Install: "JPKI Tokend (38522)" 11/8/12 9:55:53.106 AM Installer: ================================================================================ 11/8/12 9:55:53.236 AM Installer: Configuring volume "MBP HD" 11/8/12 9:55:53.250 AM Installer: Free space on "MBP HD": 227.4 GB (227401957376 bytes). 11/8/12 9:55:53.250 AM Installer: Create temporary directory "/var/folders/gy/trq2l6ts09vdjv1h6g9y2rbc0000gn/T//Install.3734XP09Fz" 11/8/12 9:55:53.258 AM Installer: IFPKInstallElement (5 packages) 11/8/12 9:55:53.541 AM authorizationhost: SFBuiltinEntitled: Installer.app is not entitled for system.install.apple-software 11/8/12 9:55:53.582 AM authorizationhost: SFBuiltinEntitled: Installer.app is not entitled for system.install.app-store-software 11/8/12 9:55:53.623 AM authorizationhost: SFBuiltinEntitled: Installer.app is not entitled for system.install.app-store-software 11/8/12 9:55:53.626 AM com.apple.SecurityServer: Failed to authorize right 'system.install.app-store-software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/installd' [455] for authorization created by '/System/Library/CoreServices/Installer.app' [3734] 11/8/12 9:55:53.631 AM installd: PackageKit: ----- Begin install ----- 11/8/12 9:55:53.835 AM installd: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=102 "The package “Smart Card Services Update 2.0b2-Lion-signed” is untrusted." UserInfo=0x7fd1f2603ca0 {NSLocalizedDescription=The package “Smart Card Services Update 2.0b2-Lion-signed” is untrusted., NSURL=file://localhost/Users/cgbosntom/Downloads/Smart%20Card%20Services%20Update%202.0b2-Lion-signed.pkg#cac.pkg, PKInstallPackageIdentifier=org.macosforge.SmartCardServices.cac.pkg, NSUnderlyingError=0x7fd1f2510030 "The operation couldn’t be completed. CSSMERR_TP_NOT_TRUSTED"} { NSLocalizedDescription = "The package \U201cSmart Card Services Update 2.0b2-Lion-signed\U201d is untrusted."; NSURL = "file://localhost/Users/cgbosntom/Downloads/Smart%20Card%20Services%20Update%202.0b2-Lion-signed.pkg#cac.pkg"; NSUnderlyingError = "Error Domain=NSOSStatusErrorDomain Code=-2147409622 \"The operation couldn\U2019t be completed. CSSMERR_TP_NOT_TRUSTED\" UserInfo=0x7fd1f250ffd0 {SecTrustResult=5, PKTrustLevel=PKTrustLevelNotTrusted, NSLocalizedFailureReason=CSSMERR_TP_NOT_TRUSTED}"; PKInstallPackageIdentifier = "org.macosforge.SmartCardServices.cac.pkg"; } 11/8/12 9:55:54.640 AM Installer: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance. 11/8/12 9:55:54.795 AM Installer: IFDInstallController C9C6C260 state = 7 11/8/12 9:55:54.797 AM Installer: Displaying 'Install Failed' UI. 11/8/12 9:55:54.831 AM Installer: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'. 11/8/12 9:55:54.847 AM Installer: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance. Thanks for any help/insight.
Thomas, As noted on the Installer page describing the installer... [ http://smartcardservices.macosforge.org/trac/wiki/installers ] The Installer has been digitally signed, but it is possible you may not have the Intermediate CA Certificate on your system for signature validation. If you do not have it, you can pull it down from Apple's Root Certification Authority site with the specific Intermediate CA Certificate found HERE. Here is a similar Ticket from another user with the same question and resolved the same way: http://smartcardservices.macosforge.org/trac/ticket/98 You simply need to add the Apple WWDR Intermediate CA Certificate to your keychain to allow OS X to verify and trust the digital signature used for signing the installer. By the way, the important part of the log you provided is this...
11/8/12 9:55:53.835 AM installd: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=102 "The package “Smart Card Services Update 2.0b2-Lion-signed” is untrusted." UserInfo=0x7fd1f2603ca0 {NSLocalizedDescription=The package “Smart Card Services Update 2.0b2-Lion-signed” is untrusted., NSURL=file://localhost/Users/cgbosntom/Downloads/Smart%20Card%20Services%20Update%202.0b2-Lion-signed.pkg#cac.pkg, PKInstallPackageIdentifier=org.macosforge.SmartCardServices.cac.pkg, NSUnderlyingError=0x7fd1f2510030 "The operation couldn’t be completed. CSSMERR_TP_NOT_TRUSTED"} { NSLocalizedDescription = "The package \U201cSmart Card Services Update 2.0b2-Lion-signed\U201d is untrusted."; NSURL = "file://localhost/Users/cgbosntom/Downloads/Smart%20Card%20Services%20Update%202.0b2-Lion-signed.pkg#cac.pkg"; NSUnderlyingError = "Error Domain=NSOSStatusErrorDomain Code=-2147409622 \"The operation couldn\U2019t be completed. CSSMERR_TP_NOT_TRUSTED\" UserInfo=0x7fd1f250ffd0 {SecTrustResult=5, PKTrustLevel=PKTrustLevelNotTrusted, NSLocalizedFailureReason=CSSMERR_TP_NOT_TRUSTED}"; PKInstallPackageIdentifier = "org.macosforge.SmartCardServices.cac.pkg"; }
- Shawn ______________________________________________________ Shawn Geddis geddis@me.com Enterprise Security Consulting Engineer, Apple geddis@apple.com MacOSForge: Smart Card Services Project Lead: Web: http://smartcardservices.macosforge.org/ Lists: http://lists.macosforge.org/mailman/listinfo ______________________________________________________ On Nov 8, 2012, at 10:56 AM, Thomas Carroll <tc98207@gmail.com> wrote:
I am getting an install error when attempting to install SCS. Here's an excerpt of my log:
11/8/12 9:55:43.952 AM Installer: @(#)PROGRAM:Install PROJECT:Install-690 11/8/12 9:55:43.952 AM Installer: @(#)PROGRAM:Installer PROJECT:Installer-537 11/8/12 9:55:43.952 AM Installer: Hardware: MacBookPro2,2 @ 2.16 GHz (x 2), 3072 MB RAM 11/8/12 9:55:43.953 AM Installer: Running OS Build: Mac OS X 10.7.5 (11G63) 11/8/12 9:55:44.066 AM Installer: Smart Card Services Update 2.0b2 Installation Log 11/8/12 9:55:44.066 AM Installer: Opened from: /Users/cgbosntom/Downloads/Smart Card Services Update 2.0b2-Lion-signed.pkg 11/8/12 9:55:47.409 AM Installer: InstallerStatusNotifications plugin loaded 11/8/12 9:55:47.968 AM Installer: ================================================================================ 11/8/12 9:55:47.968 AM Installer: User picked Custom Install 11/8/12 9:55:47.968 AM Installer: Choices selected for installation: 11/8/12 9:55:47.968 AM Installer: Install: "Smart Card Services Update 2.0b2 " 11/8/12 9:55:47.968 AM Installer: Install: "CAC Tokend (40596)" 11/8/12 9:55:47.968 AM Installer: Install: "PIV Tokend (40596)" 11/8/12 9:55:47.968 AM Installer: Install: "CAC-NG Tokend (40596)" 11/8/12 9:55:47.968 AM Installer: Install: "BELPIC Tokend (40596)" 11/8/12 9:55:47.969 AM Installer: Install: "JPKI Tokend (38522)" 11/8/12 9:55:47.969 AM Installer: ================================================================================ 11/8/12 9:55:53.104 AM Installer: ================================================================================ 11/8/12 9:55:53.104 AM Installer: User picked Standard Install 11/8/12 9:55:53.104 AM Installer: Choices selected for installation: 11/8/12 9:55:53.104 AM Installer: Install: "Smart Card Services Update 2.0b2 " 11/8/12 9:55:53.104 AM Installer: Install: "CAC Tokend (40596)" 11/8/12 9:55:53.104 AM Installer: Install: "PIV Tokend (40596)" 11/8/12 9:55:53.105 AM Installer: Install: "CAC-NG Tokend (40596)" 11/8/12 9:55:53.105 AM Installer: Install: "BELPIC Tokend (40596)" 11/8/12 9:55:53.106 AM Installer: Install: "JPKI Tokend (38522)" 11/8/12 9:55:53.106 AM Installer: ================================================================================ 11/8/12 9:55:53.236 AM Installer: Configuring volume "MBP HD" 11/8/12 9:55:53.250 AM Installer: Free space on "MBP HD": 227.4 GB (227401957376 bytes). 11/8/12 9:55:53.250 AM Installer: Create temporary directory "/var/folders/gy/trq2l6ts09vdjv1h6g9y2rbc0000gn/T//Install.3734XP09Fz" 11/8/12 9:55:53.258 AM Installer: IFPKInstallElement (5 packages) 11/8/12 9:55:53.541 AM authorizationhost: SFBuiltinEntitled: Installer.app is not entitled for system.install.apple-software 11/8/12 9:55:53.582 AM authorizationhost: SFBuiltinEntitled: Installer.app is not entitled for system.install.app-store-software 11/8/12 9:55:53.623 AM authorizationhost: SFBuiltinEntitled: Installer.app is not entitled for system.install.app-store-software 11/8/12 9:55:53.626 AM com.apple.SecurityServer: Failed to authorize right 'system.install.app-store-software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/installd' [455] for authorization created by '/System/Library/CoreServices/Installer.app' [3734] 11/8/12 9:55:53.631 AM installd: PackageKit: ----- Begin install ----- 11/8/12 9:55:53.835 AM installd: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=102 "The package “Smart Card Services Update 2.0b2-Lion-signed” is untrusted." UserInfo=0x7fd1f2603ca0 {NSLocalizedDescription=The package “Smart Card Services Update 2.0b2-Lion-signed” is untrusted., NSURL=file://localhost/Users/cgbosntom/Downloads/Smart%20Card%20Services%20Update%202.0b2-Lion-signed.pkg#cac.pkg, PKInstallPackageIdentifier=org.macosforge.SmartCardServices.cac.pkg, NSUnderlyingError=0x7fd1f2510030 "The operation couldn’t be completed. CSSMERR_TP_NOT_TRUSTED"} { NSLocalizedDescription = "The package \U201cSmart Card Services Update 2.0b2-Lion-signed\U201d is untrusted."; NSURL = "file://localhost/Users/cgbosntom/Downloads/Smart%20Card%20Services%20Update%202.0b2-Lion-signed.pkg#cac.pkg"; NSUnderlyingError = "Error Domain=NSOSStatusErrorDomain Code=-2147409622 \"The operation couldn\U2019t be completed. CSSMERR_TP_NOT_TRUSTED\" UserInfo=0x7fd1f250ffd0 {SecTrustResult=5, PKTrustLevel=PKTrustLevelNotTrusted, NSLocalizedFailureReason=CSSMERR_TP_NOT_TRUSTED}"; PKInstallPackageIdentifier = "org.macosforge.SmartCardServices.cac.pkg"; } 11/8/12 9:55:54.640 AM Installer: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance. 11/8/12 9:55:54.795 AM Installer: IFDInstallController C9C6C260 state = 7 11/8/12 9:55:54.797 AM Installer: Displaying 'Install Failed' UI. 11/8/12 9:55:54.831 AM Installer: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'. 11/8/12 9:55:54.847 AM Installer: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Thanks for any help/insight.
_______________________________________________ SmartcardServices-Users mailing list SmartcardServices-Users@lists.macosforge.org http://lists.macosforge.org/mailman/listinfo/smartcardservices-users
Thank you. I had to manually install the certificates and it then worked. I looked at the tickets, but didn't see this one. On Nov 8, 2012, at 10:10 AM, Shawn Geddis wrote:
Thomas,
As noted on the Installer page describing the installer... [ http://smartcardservices.macosforge.org/trac/wiki/installers ]
The Installer has been digitally signed, but it is possible you may not have the Intermediate CA Certificate on your system for signature validation. If you do not have it, you can pull it down from Apple's Root Certification Authority site with the specific Intermediate CA Certificate found HERE.
Here is a similar Ticket from another user with the same question and resolved the same way: http://smartcardservices.macosforge.org/trac/ticket/98
You simply need to add the Apple WWDR Intermediate CA Certificate to your keychain to allow OS X to verify and trust the digital signature used for signing the installer.
By the way, the important part of the log you provided is this...
11/8/12 9:55:53.835 AM installd: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=102 "The package “Smart Card Services Update 2.0b2-Lion-signed” is untrusted." UserInfo=0x7fd1f2603ca0 {NSLocalizedDescription=The package “Smart Card Services Update 2.0b2-Lion-signed” is untrusted., NSURL=file://localhost/Users/cgbosntom/Downloads/Smart%20Card%20Services%20Update%202.0b2-Lion-signed.pkg#cac.pkg, PKInstallPackageIdentifier=org.macosforge.SmartCardServices.cac.pkg, NSUnderlyingError=0x7fd1f2510030 "The operation couldn’t be completed. CSSMERR_TP_NOT_TRUSTED"} { NSLocalizedDescription = "The package \U201cSmart Card Services Update 2.0b2-Lion-signed\U201d is untrusted."; NSURL = "file://localhost/Users/cgbosntom/Downloads/Smart%20Card%20Services%20Update%202.0b2-Lion-signed.pkg#cac.pkg"; NSUnderlyingError = "Error Domain=NSOSStatusErrorDomain Code=-2147409622 \"The operation couldn\U2019t be completed. CSSMERR_TP_NOT_TRUSTED\" UserInfo=0x7fd1f250ffd0 {SecTrustResult=5, PKTrustLevel=PKTrustLevelNotTrusted, NSLocalizedFailureReason=CSSMERR_TP_NOT_TRUSTED}"; PKInstallPackageIdentifier = "org.macosforge.SmartCardServices.cac.pkg"; }
- Shawn ______________________________________________________ Shawn Geddis geddis@me.com Enterprise Security Consulting Engineer, Apple geddis@apple.com
MacOSForge: Smart Card Services Project Lead: Web: http://smartcardservices.macosforge.org/ Lists: http://lists.macosforge.org/mailman/listinfo ______________________________________________________
On Nov 8, 2012, at 10:56 AM, Thomas Carroll <tc98207@gmail.com> wrote:
I am getting an install error when attempting to install SCS. Here's an excerpt of my log:
11/8/12 9:55:43.952 AM Installer: @(#)PROGRAM:Install PROJECT:Install-690 11/8/12 9:55:43.952 AM Installer: @(#)PROGRAM:Installer PROJECT:Installer-537 11/8/12 9:55:43.952 AM Installer: Hardware: MacBookPro2,2 @ 2.16 GHz (x 2), 3072 MB RAM 11/8/12 9:55:43.953 AM Installer: Running OS Build: Mac OS X 10.7.5 (11G63) 11/8/12 9:55:44.066 AM Installer: Smart Card Services Update 2.0b2 Installation Log 11/8/12 9:55:44.066 AM Installer: Opened from: /Users/cgbosntom/Downloads/Smart Card Services Update 2.0b2-Lion-signed.pkg 11/8/12 9:55:47.409 AM Installer: InstallerStatusNotifications plugin loaded 11/8/12 9:55:47.968 AM Installer: ================================================================================ 11/8/12 9:55:47.968 AM Installer: User picked Custom Install 11/8/12 9:55:47.968 AM Installer: Choices selected for installation: 11/8/12 9:55:47.968 AM Installer: Install: "Smart Card Services Update 2.0b2 " 11/8/12 9:55:47.968 AM Installer: Install: "CAC Tokend (40596)" 11/8/12 9:55:47.968 AM Installer: Install: "PIV Tokend (40596)" 11/8/12 9:55:47.968 AM Installer: Install: "CAC-NG Tokend (40596)" 11/8/12 9:55:47.968 AM Installer: Install: "BELPIC Tokend (40596)" 11/8/12 9:55:47.969 AM Installer: Install: "JPKI Tokend (38522)" 11/8/12 9:55:47.969 AM Installer: ================================================================================ 11/8/12 9:55:53.104 AM Installer: ================================================================================ 11/8/12 9:55:53.104 AM Installer: User picked Standard Install 11/8/12 9:55:53.104 AM Installer: Choices selected for installation: 11/8/12 9:55:53.104 AM Installer: Install: "Smart Card Services Update 2.0b2 " 11/8/12 9:55:53.104 AM Installer: Install: "CAC Tokend (40596)" 11/8/12 9:55:53.104 AM Installer: Install: "PIV Tokend (40596)" 11/8/12 9:55:53.105 AM Installer: Install: "CAC-NG Tokend (40596)" 11/8/12 9:55:53.105 AM Installer: Install: "BELPIC Tokend (40596)" 11/8/12 9:55:53.106 AM Installer: Install: "JPKI Tokend (38522)" 11/8/12 9:55:53.106 AM Installer: ================================================================================ 11/8/12 9:55:53.236 AM Installer: Configuring volume "MBP HD" 11/8/12 9:55:53.250 AM Installer: Free space on "MBP HD": 227.4 GB (227401957376 bytes). 11/8/12 9:55:53.250 AM Installer: Create temporary directory "/var/folders/gy/trq2l6ts09vdjv1h6g9y2rbc0000gn/T//Install.3734XP09Fz" 11/8/12 9:55:53.258 AM Installer: IFPKInstallElement (5 packages) 11/8/12 9:55:53.541 AM authorizationhost: SFBuiltinEntitled: Installer.app is not entitled for system.install.apple-software 11/8/12 9:55:53.582 AM authorizationhost: SFBuiltinEntitled: Installer.app is not entitled for system.install.app-store-software 11/8/12 9:55:53.623 AM authorizationhost: SFBuiltinEntitled: Installer.app is not entitled for system.install.app-store-software 11/8/12 9:55:53.626 AM com.apple.SecurityServer: Failed to authorize right 'system.install.app-store-software' by client '/System/Library/PrivateFrameworks/PackageKit.framework/Versions/A/Resources/installd' [455] for authorization created by '/System/Library/CoreServices/Installer.app' [3734] 11/8/12 9:55:53.631 AM installd: PackageKit: ----- Begin install ----- 11/8/12 9:55:53.835 AM installd: PackageKit: Install Failed: Error Domain=PKInstallErrorDomain Code=102 "The package “Smart Card Services Update 2.0b2-Lion-signed” is untrusted." UserInfo=0x7fd1f2603ca0 {NSLocalizedDescription=The package “Smart Card Services Update 2.0b2-Lion-signed” is untrusted., NSURL=file://localhost/Users/cgbosntom/Downloads/Smart%20Card%20Services%20Update%202.0b2-Lion-signed.pkg#cac.pkg, PKInstallPackageIdentifier=org.macosforge.SmartCardServices.cac.pkg, NSUnderlyingError=0x7fd1f2510030 "The operation couldn’t be completed. CSSMERR_TP_NOT_TRUSTED"} { NSLocalizedDescription = "The package \U201cSmart Card Services Update 2.0b2-Lion-signed\U201d is untrusted."; NSURL = "file://localhost/Users/cgbosntom/Downloads/Smart%20Card%20Services%20Update%202.0b2-Lion-signed.pkg#cac.pkg"; NSUnderlyingError = "Error Domain=NSOSStatusErrorDomain Code=-2147409622 \"The operation couldn\U2019t be completed. CSSMERR_TP_NOT_TRUSTED\" UserInfo=0x7fd1f250ffd0 {SecTrustResult=5, PKTrustLevel=PKTrustLevelNotTrusted, NSLocalizedFailureReason=CSSMERR_TP_NOT_TRUSTED}"; PKInstallPackageIdentifier = "org.macosforge.SmartCardServices.cac.pkg"; } 11/8/12 9:55:54.640 AM Installer: Install failed: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance. 11/8/12 9:55:54.795 AM Installer: IFDInstallController C9C6C260 state = 7 11/8/12 9:55:54.797 AM Installer: Displaying 'Install Failed' UI. 11/8/12 9:55:54.831 AM Installer: 'Install Failed' UI displayed message:'The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.'. 11/8/12 9:55:54.847 AM Installer: The Installer encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.
Thanks for any help/insight.
_______________________________________________ SmartcardServices-Users mailing list SmartcardServices-Users@lists.macosforge.org http://lists.macosforge.org/mailman/listinfo/smartcardservices-users
participants (2)
-
Shawn Geddis
-
Thomas Carroll