[CalendarServer-users] co-worker shown as always busy

Sirko Mann smann at datameer.com
Tue Jun 11 09:52:23 PDT 2013


Hi Morgen,

I did what you mentioned and this looks also correct to me:

BEGIN:AVAILABLE
UID:xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
DTSTAMP:20130606T171928Z
DTSTART;TZID=America/Los_Angeles:20130506T080000
RRULE:FREQ=WEEKLY;BYDAY=TH,FR,MO,TU,WE
DTEND;TZID=America/Los_Angeles:20130506T180000
END:AVAILABLE

Do you have any other idea where to look at? It's a big problem for us..

Thanks,
Sirko


> That looks correct.  I wonder if somehow the server’s notion of their availability differs from what the UI is showing.
> 
> You can use a web browser to inspect the availability settings by browsing to...
> 
>     https://[servername]:8443/calendars/users/[username]/inbox/
> 
> (You’ll need to log in as that user, or you should be able to view that using your own account as long as that user has delegated to you)
> 
> ...and scrolling down to the {http://calendarserver.org/ns/}calendar-availability section.  In there you should see something like:
> 
> BEGIN:AVAILABLE
> UID:F2D88509-9769-4824-85AA-BD81D466AFBD
> DTSTAMP:20130610T162614Z
> DTSTART;TZID=America/Los_Angeles:20130510T080000
> RRULE:FREQ=WEEKLY;BYDAY=MO,TU,WE,TH,FR
> DTEND;TZID=America/Los_Angeles:20130510T180000
> END:AVAILABLE
> 
> See if the DTSTART and DTEND times (following the T, e.g 080000 = 8am) and the timezones are what you expect.
> 
> You should also have the user modify their availability via iCal and then make sure that change is reflected in the calendar-availability section you see in the browser.
> 
> ~morgen
> 
> 
> On Jun 11, 2013, at 7:16 AM, Sirko Mann <smann at datameer.com> wrote:
> 
>> Hi Morgen,
>> 
>> not sure if you had time to take a look on the screenshot. Just wanted to know if this is our problem, or not. For me this looks not too restrictive, or am I wrong?
>> 
>> Thanks,
>> Sirko
>> 
>> On 10.06.2013, at 08:53, Sirko Mann <smann at datameer.com> wrote:
>> 
>>> Hi,
>>> 
>>> now we have the correct screenshot: https://31337deadbeef.cc/availability.png
>>> 
>>> Thanks,
>>> Sirko
>>> 
>>> On 07.06.2013, at 17:41, Sirko Mann <smann at datameer.com> wrote:
>>> 
>>>> Hi Morgen,
>>>> 
>>>> I found this out also right now.. ;) I requested another screenshot from her. Thanks for pointing this out.
>>>> 
>>>> Thanks,
>>>> Sirko
>>>> 
>>>> On 07.06.2013, at 17:39, Morgen Sagen <sagen at apple.com> wrote:
>>>> 
>>>>> 
>>>>> On Jun 7, 2013, at 8:35 AM, Sirko Mann <smann at datameer.com> wrote:
>>>>> 
>>>>>> For me this lokks ok, but please have a look by yourself:
>>>>>> 
>>>>>> https://31337deadbeef.cc/account.png
>>>>> 
>>>>> This first screen grab is for an Exchange Server account.
>>>>> 
>>>>>> https://31337deadbeef.cc/general.png
>>>>> 
>>>>> This second screen grab with "Day starts at…" shows the configuration for how the UI draws the start and end of the day.
>>>>> 
>>>>> Neither of these has any affect on someone's availability on the OS X Server based calendars.
>>>>> 
>>>>> ~morgen
>>>>> 
>>>>>> 
>>>>>> Thanks,
>>>>>> Sirko
>>>>>> 
>>>>>> 
>>>>>>> Could it be their "Availability" settings for their account -- configurable in iCal's Accounts > Account Information pane -- are set to hours that are too restrictive?
>>>>>>> 
>>>>>>> On Jun 7, 2013, at 8:25 AM, Sirko Mann <smann at datameer.com> wrote:
>>>>>>> 
>>>>>>>> I tried to add a event far in the future ( 2015 ) but it always shows that she is unavailable, every day..
>>>>>>>> screenshot: https://31337deadbeef.cc/screenshot.png
>>>>>>>> 
>>>>>>>> Sirko
>>>>>>>> 
>>>>>>>> On 07.06.2013, at 17:08, Cyrus Daboo <cdaboo at apple.com> wrote:
>>>>>>>> 
>>>>>>>>> Hi Sirko,
>>>>>>>>> 
>>>>>>>>> --On June 7, 2013 4:40:57 PM +0200 Sirko Mann <smann at datameer.com> wrote:
>>>>>>>>> 
>>>>>>>>>> a co-worker is having an issue where anyone who tries to send an invite
>>>>>>>>>> sees the calendar as constantly busy. We have a Mac OS X server ( version
>>>>>>>>>> 10.7.4 ) and no error to see in the logfiles. This problem exists since
>>>>>>>>>> she came back from vacation. What could be the cause of this? Any
>>>>>>>>>> suggestions would be appreciated :)
>>>>>>>>> 
>>>>>>>>> Check to see whether that person has all-day events on their calendar for the period they are busy, and see if those are marked to show them as busy.
>>>>>>>>> 
>>>>>>>>> -- 
>>>>>>>>> Cyrus Daboo
>>>>>>>>> 
>>>>>>>> 
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>>>>> 
>>>> 
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